Live pool
01 / Pool
Pre-vetted senior officer pool
Active senior officers pre-screened to OCIMF SIRE & TMSA standards. Tanker endorsements verified at file level.
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active officers
A boutique crewing house focused on gas carriers and tankers. Every shortlist hand-reviewed against an 8-step vetting protocol. 90-day replacement guarantee written into every SLA. Pilot in parallel with your current partner — no contract to terminate.
Operating to the standards your fleet already lives by
Hormuz operations, IBF regulation, gas markets, tanker vetting — the items that move the fixture, not the news cycle.
These are the patterns most Crewing Managers live with — regardless of fleet size or charter type. We don't quantify the bill; we shorten the cycle.
Industry lead time on a senior officer is roughly twice ours. The vessel waits with them, not with us.
Officers failing to appear on sign-on day is a low-tier supplier problem. Our pool commits on contract, not on hope.
Crewing Managers juggle a handful of agencies to staff one officer matrix. One desk handles your gas and tanker bench.
A late crew change costs you days you can't bill. Our 7-day SLA + 90-day replacement guarantee keep those days out of the off-hire log.
Doc collection, vetting, travel coordination, visa chasing — we run it. Your desk goes back to planning, not firefighting.
Four commitments — written into every SLA we sign. No fine print, no asterisks.
Active senior officers pre-screened to OCIMF SIRE & TMSA standards. Tanker endorsements verified at file level.
First qualified shortlist within 2 business days of your brief.
From your brief to the officer stepping on deck — travel, visas, sign-on bag handled.
If the officer underperforms in their first 90 days, we replace at our expense — including travel and lost time. Written into every SLA, no fine print.
Boutique focus on gas carriers and tankers. Each segment has its own bench, its own checks, its own dedicated landing.
VLGC, MGC, semi-ref, fully-ref, ethylene. IGC Code current. Cargo-system literacy checked against the vessel's actual containment system before the shortlist leaves the desk.
See LPG bench LNGSTCW V/1-2 advanced gas current. BOG and reliquefaction trained. Qatar and UAE terminal familiarisation logged. Hormuz-willing sub-pool on signed rider.
See LNG bench TankerCrude, product and chemical Masters and Chiefs benchmarked against SIRE 2.0. TMSA-aligned matrices delivered with every shortlist. 48-hour CV delivery.
See tanker benchPick your requirement. The number on the right reflects our current active pool of pre-vetted senior officers and ratings, updated daily.
Across our active senior officer pool of 2,400 pre-vetted candidates.
Two inputs, one outcome. We don't show invoices because every owner has a different one. We show what changes operationally — and that scales to any size of operation.
We don't put a dollar figure on these — every owner prices off-hire days, hours and vendor risk differently. The change in operational pattern is the same regardless of fleet size.
See how we deliver in 7 days →Click any step to see what we actually do. This is the protocol every officer in our pool has passed before they reach your shortlist.
Inbound application via direct referral, returning officer roster, or open call. CV is parsed for sea-service continuity, vessel-type match, certificate validity windows. 62% of applications are filtered out at this stage.
Sixteen-plus years in maritime crewing — across operations, recruitment, sales and CEO roles. Vitalina founded New Star Marine to close one gap: the broker rarely sees the charterer's vetting file, and the seafarer rarely sees the off-hire bill.
"Owner pain in one ear, seafarer pain in the other. The agencies that win this decade will speak both languages." — Vitalina Volodchenko, Founder
Configure a one-position pilot. No exclusivity, no termination of existing contracts. If we fail to deliver, you lose nothing.
Twelve-page benchmark: market officer-shortfall trajectory, IBF bonus exposure, K&R cover lines, average sign-on lead time by segment, and the three contract clauses charterers now demand before fixture. Source-linked to BIMCO/ICS, Drewry, Howden Re, IMO, JMIC. No marketing wrap.
Sent or downloaded — no email gate, no follow-up sequence. We'd rather you call us when you're ready.
Three anonymised cases from operators we work with. Numbers come from 12-month before/after comparisons in the operators' own crewing systems.
Replaced two existing crewing partners with a single NSM pipeline for Chief Officer and 2nd Engineer ranks. Eliminated weekend fire-drill calls within the first three rotations.
Pre-departure briefing protocol + sign-on bag delivery + 48h-out check-in eliminated officer drop-outs. Operator now uses NSM as primary supplier for senior officer ranks across full fleet.
Single-point-of-contact account manager + quarterly officer matrix planning + pre-cleared documentation. Head of Crew freed up 18 hrs/week previously spent on coordination.
If your day looks like inbox-firefighting, doc-chasing and last-minute escalations to your line manager — this is the relief checklist we built for your role.
No contract to sign upfront. We'll discuss your typical pain points, propose a single-position pilot, and put it in writing.